Warranty Coverage
Valley Truck Parts, Inc. warranties apply only to remanufactured components sold by Valley Truck Parts or an approved business partner and used as replacement parts for their original intended application. Warranty claims must be submitted within thirty (30) days of component failure and include all required Valley Truck Parts warranty documentation. Warranty exclusions include, but are not limited to, damage caused by improper maintenance, vehicle abuse, or modifications beyond the manufacturer’s guidelines. Customers are responsible for understanding and following Valley Truck Parts warranty procedures.
Warranty Claims
If you believe your component is covered under warranty, contact the Valley Truck Parts Warranty Center to begin the claims process. Complete and submit the required warranty claim documentation, then follow the instructions provided by your Warranty Representative, including returning the failed component if requested. Returned components will be inspected to determine warranty eligibility. If the claim is approved, applicable replacement, labor, and towing costs may be reimbursed according to Valley Truck Parts warranty guidelines. Failure to follow the warranty claim process may result in denial of reimbursement or warranty coverage.
We're Here to Help
If you need support with your warranty or have questions about your component, our Customer Care team is just a phone call or email away.